Shipping Policy

Order Processing

All orders are processed within 1–3 business days after payment (Monday to Friday, excluding holidays). Once shipped, you will receive a tracking number via email.

Shipping Services

International orders are shipped using reliable postal or courier services with tracking. Each order is carefully packaged to ensure product protection during transit.

For orders delivered within Dubai (UAE), we offer a Free Next-Day Delivery service.

Shipping Rates

• Europe25 USD
• USA & Canada25 USD
• Rest of the world35 USD
• Ukraine (domestic)Depends on carrier selected at checkout
• Dubai (UAE)Free

Estimated Delivery Times

• Europe & USA14–21 days
• Other countriesUp to 30 days
• UkraineAccording to local courier service
• Dubai (UAE)1–2 business days

Customs Duties & Taxes

Possible import duties, taxes, or fees are the responsibility of the recipient and are not included in product or shipping prices.

Address Accuracy & Re-Delivery

Please make sure your shipping address is complete and accurate. If a package is returned due to an incorrect address, you will be responsible for re-shipping costs.

Lost or Damaged Parcels

We recommend purchasing shipping insurance for high-value orders. If a parcel is lost or damaged in transit, please contact us immediately with tracking information and photos.

Order Changes & Cancellations

Orders can only be modified or cancelled within 24 hours of placement.